📞 (205) 917-5010 - Birmingham

Privacy Policy

Welcome to CoxPoolsInc.com, the official website of Cox Pools Inc. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Effective: June 30, 2025.

Who We Are

This website is owned and operated by:

Cox Pools Inc.
501 25th St S
Irondale, AL 35210
Phone: (205) 917-5010
Email: service@coxpoolsinc.com
Website: https://www.coxpoolsinc.com

What Personal Data We Collect and Why We Collect It

We collect various types of personal data to improve our services and provide a better user experience. The data collected includes:

  • Contact Information: Name, email address, phone number, and physical address (submitted through contact forms or eblasts).
  • Technical Data: IP address, browser type, device information, and cookies.
  • Marketing Preferences: Responses to advertisements and email campaigns.
  • Behavioral Data: Site navigation, interactions, and time spent on pages, collected through analytics tools.

We collect this data:

  • To respond to inquiries and provide services.
  • To send promotional emails via Mailchimp (with user consent).
  • To measure advertising effectiveness and retarget users via AdRoll and social media.
  • To analyze website traffic through Google Analytics and improve performance.

Comments

We do not currently allow comments on our website. If this changes, any information provided in comments, such as name, email, and IP address, will be stored and may be checked through automated spam detection services.

Media

If users upload images or files to our site (e.g., during project submissions), they should avoid including embedded location data (EXIF GPS) as this information may be publicly accessible.

Contact Forms

When you fill out a contact form, we collect:

  • Your name, email, phone number, and message content.

We retain contact form submissions for up to 12 months for customer service purposes. Submissions are not used for marketing unless the user explicitly opts in.

Cookies

Our website uses cookies to:

  • Recognize returning visitors.
  • Track interactions with advertisements (AdRoll, Google, Facebook).
  • Measure website performance via Google Analytics.

You may disable cookies through your browser settings. However, doing so may impact site functionality.

Analytics

We use:

  • Google Analytics and Google Search Console to analyze site traffic and user behavior.
  • Users may opt out of Google Analytics tracking via the Google Analytics Opt-Out Add-on.

Who We Share Your Data With

We may share limited personal data with trusted third-party providers, including:

We do not sell your personal information.

How Long We Retain Your Data

  • Contact form entries: 12 months
  • Analytics data: 26 months (Google default)
  • Email marketing data: Until the user unsubscribes or requests deletion

What Rights You Have Over Your Data

You may request:

  • Access to the personal data we have about you.
  • Correction or deletion of your personal data.
  • That we stop processing your data for marketing purposes.

To exercise these rights, email us at service@coxpoolsinc.com.

Where Your Data Is Sent

Data may be transferred outside the European Union, including to the United States, where our service providers (Google, Mailchimp, AdRoll) are based. These companies comply with applicable data protection laws and use safeguards such as standard contractual clauses or participation in recognized frameworks (e.g., EU-U.S. Data Privacy Framework).

Contact Information

For privacy-specific concerns or data access requests, contact:

Privacy Officer
Cox Pools Inc.
501 25th St S, Irondale, AL 35210
Email: service@coxpoolsinc.com
Phone: (205) 917-5010

Additional Information

How We Protect Your Data

  • SSL encryption on all forms and communications.
  • Secure servers and firewall protection.
  • Access limited to authorized personnel only.
  • Staff training on data protection practices.

What Data Breach Procedures We Have In Place

  • Immediate internal reporting and investigation.
  • Notification of affected users as required by law.
  • Corrective action and documentation of breach incidents.

What Third Parties We Receive Data From

  • Advertising platforms (e.g., Facebook, AdRoll) may share engagement or interest-based data with us.
  • Analytics providers may share aggregate behavioral data to inform marketing decisions.

Automated Decision Making and Profiling

We may use automated systems (e.g., AdRoll) to serve personalized ads based on your interactions with our site. These systems do not involve human intervention in decision-making.

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